Privacy Policy and Terms and Conditions

Privacy Policy and Terms and Conditions

Terms and Conditions

Use of the Coffee House website:

Any dispute or claim arising from this website shall be subject to legal accountability in accordance with the laws of the Kingdom of Saudi Arabia. The Coffee House website's services are available to persons capable of legal representation under the terms of the Kingdom of Saudi Arabia, while individuals under the age of 18 require parental or adult supervision. Please note that if you pay for our products or services on our website, the details you are asked to provide will be provided directly to our payment provider via a secure connection.

Use of payment methods:

Your use of Beit Al Qahwa's payment methods is based on filling out your personal data, which is directly displayed to our payment provider. Beit Al Qahwa's products are displayed based on availability in stores. Therefore,

The Coffee House store uses several safe and diverse payment methods to provide the easiest payment method, such as Visa, MasterCard, Mada, Apple Pay, and bank transfer.

Also stc pay

If we are unable to provide the products, we will inform you as soon as possible to take the necessary action against them. To protect our customers, we do not store your card information on the website, and all customer data is encrypted for security purposes. We at Beit Al Qahwa do not provide any of your personal information to anyone other than legal authorities. Therefore, our customers are primarily responsible for any type of fraud or transaction, whether using a credit card or personal account. As a team, we at Beit Al Qahwa ensure that all product prices on our website are accurately displayed, and we update them continuously. If we find an error in the price of the products you have ordered, we will contact you to take the necessary action as soon as possible. Privacy and Security: To secure your personal card information, you must add it with every order. Choose your preferred payment method, and you will be directed to MasterCard, Visa, or Mada, where you will be asked to enter your card details. We will then verify your data. All information you provide will be treated securely and strictly in accordance with applicable law. Coffee House is not responsible for any losses or damages incurred due to fraudulent transactions via any payment gateway. Refunds will only be made through the original payment method.

Pricing information and details:

The Coffee House Store strives to accurately price all products, but this does not guarantee the presence of errors. If errors are discovered, the customer will be contacted, informed of the error, and the error will be corrected to ensure quality service.

To preserve rights.

A slight difference of one or two days in the roasting date is considered normal and the customer has no right to object to this.

Warranty, Maintenance and Repair:

Coffee House machines and grinders are covered by the warranty of the company's authorized agent, not the Coffee House store (the warranty period varies depending on the product specified by the authorized agent). Contracting companies' warranty is also within the Kingdom of Saudi Arabia.

only

Local products are subject to the local agent and not to the Coffee House website.

All the displayed goods have been subjected to quality control processes so that there is no possibility of any defect in them.

But if you notice the opposite, call us at 0506077330 to provide you with the number and address of the nearest agent maintenance center to you so that you can coordinate with them directly.

privacy policy

Data we collect:

To provide you with our services, we collect your data to process your purchase on the website and any subsequent claims. The data we collect includes your address, name, nationality, email address, postal address, delivery address, mobile phone number, and payment card details. We also use the information you provide to administer your account, verify and process financial transactions related to online payments, and conduct research to improve our website pages. We at Beit Al Qahwa collect the data necessary to provide you with our services. We do not store, sell, or share your personal data, including your credit card details and other personal information, with any third party. We may change or update our website data from time to time, so we advise you to visit the policies page regularly. Amendments will be effective from the time they are updated.

Electronic communication:

Your use of our website services constitutes your consent to receive our electronic communications in all forms, including email, newsletters, and alerts posted on the website and app. Based on the foregoing, you implicitly agree that all electronic transactions sent to you by us are legally binding and treated as written transactions. We may monitor, record, and store any telephone call, email, or other form of electronic communication with the customer to verify suggestions and comments directed to us with the aim of developing and improving the type of service provided.

Products and Customer Reviews:

Customer reviews of our products and services give Beit Al Qahwa full rights and authority to republish them on the website or in marketing media without the customer's consent.

Browsing the website constitutes full acceptance of all terms and policies of the website.

By continuing to use the site, you agree to the following terms:

Images and logos used on the site are the property of the site or the manufacturer and must not be used without permission.
The store periodically reviews product prices, and the price of some products may increase or decrease depending on costs.
We strive to ensure that pricing and quantity errors do not occur. If a customer completes an order and there are errors, we will contact them to inform them and agree on a settlement. If they do not respond, we may be forced to cancel the order.
The website retains the customer information that he enters on the website and we will not share it with any party.
The store may send promotional messages to registered customers, and the customer may unsubscribe from them.
The store notes that the customer must contact the store in the event of any problem with the order or inquiry about the product before ordering, using the contact information displayed on the website (WhatsApp, Instagram, etc.).
Payment is made via the available methods (Mada card, credit cards, Apple Pay, bank transfer, and STC Pay). In the case of a bank transfer, we will wait for the transfer amount to be received before shipping the order. There are no deferred payments for orders.
These Terms may change without notice from the Site, and any updates will be posted on this page.

We wish you a pleasant shopping with us.